Privacy Policy
Last updated: September 8, 2026
ViperX Technologies ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Information You Provide
When you submit a service inquiry, request information, or otherwise contact us, we may collect the following information:
- Email address (required)
- Full name, company name, and mobile phone number when provided
- Information about your communications needs, current services, and project requirements
- Submission timestamp
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referral source
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Inquiries: To respond to your requests and understand your communications requirements
- Project Coordination: To schedule meetings, coordinate services, and support implementation work
- Communication: To send follow-up communications about your inquiry or services
- Service Improvement: To improve how we deliver communications services and customer support
- Compliance: To comply with applicable laws and regulations
- Analytics: To understand how visitors use our website and optimize user experience
3. Data Storage and Security
Information you provide may be stored securely in Airtable and other appropriate service platforms used to operate our business. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With third-party service providers who assist us in operating our website and conducting our business (e.g., Airtable for data storage, analytics providers)
- Legal Compliance: When required by law or in response to legal process
- Business Transfer: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for other purposes
SMS and Mobile Messaging Privacy
ViperX Technologies may collect mobile phone numbers and records of consent when individuals agree to receive SMS messages. We use this information to respond to service inquiries, schedule or confirm meetings, coordinate projects and installations, provide service updates, and deliver customer support.
Mobile phone contact information will not be shared or sold to third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties.
Consent to receive SMS messages is not a condition of purchasing any product or service. Message frequency varies, and message and data rates may apply. Recipients may opt out at any time by replying STOP. For assistance, recipients may reply HELP or contact us at cj@viperxtech.com.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you
- Correction: You may request that we correct inaccurate or incomplete information
- Deletion: You may request that we delete your personal information, subject to certain legal obligations
- Opt-Out: You may opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails
To exercise any of these rights, please contact us at the email address provided below.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.
7. Third-Party Links
Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy applies only to information collected through our website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites before providing your information.
8. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information and terminate the child's account.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by updating the "Last updated" date at the top of this policy. Your continued use of our website following the posting of revised Privacy Policy means that you accept and agree to the changes.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: